Klarna FAQ's
Shop now. Pay later with Klarna. We’ve partnered with Klarna to give you more flexibility at checkout. Here’s everything you need to know:
Klarna is a payment service that allows you to shop now and pay later. It’s a safe and simple way to get what you want when you want it.
At checkout, just select Klarna as your payment method. Depending on your eligibility, you’ll have one of the following options:
- Pay in 3 – Split your purchase into 3 interest-free monthly payments.
- Pay in 30 Days – Get your order now, and pay nothing today.
- Financing – Spread the cost of larger purchases over time (interest may apply).
Note: Klarna availability may vary depending on your country and purchase amount.
To use Klarna, you must:
- Be at least 18 years old.
- Have a valid credit/debit card.
- Have a good credit standing.
Klarna’s approval decision is based on factors like your credit score, order value, and previous Klarna history.
Yes! Klarna uses strong encryption and security protocols to protect your information. Your data is handled securely and never sold.
You can manage your payments and see your schedule anytime in the Klarna app or at www.klarna.com.
If your question is about shipping, returns, or products, please contact us directly.
If your question is about payments or Klarna services, contact Klarna’s support:
- 📞 klarna.com/uk/customer-service
- Or use the Klarna app for live chat.
Once we receive your return, Klarna will update your payment schedule or issue a refund if you've already paid. It may take a few days for the refund to reflect.